What you can do with Google Business Profile
Read supported location evidence and prepare eligible profile changes or review replies. Review the exact fields or reply text and destination before external application.
Google Business Profile integration
Bring profile work into a location-specific review.
Connect authorised Google locations so profile information and review replies can be prepared with the right business context.
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Before you connect
- A Google account authorised for the business locations.
- Eligible locations accessible through the supported connection.
- The intended location selected in the Serse workspace.
Know the scope before you connect
Every profile write and review reply requires explicit approval. Google permissions, eligibility and connection availability can limit the operations offered.
The workflow
A next step you can understand.
- 1
Connect the right account
Authorise the Business Profile connection.
- 2
Confirm the setup
Import or select the intended locations and inspect the source data.
- 3
Use the supported workflow
Prepare a supported update or reply and review it before sending.
Worked example
A Google Business Profile workflow in practice
Check a location-specific review, draft an appropriate response and approve the exact reply for that profile.
Illustrative workflow. This is not a customer result.
Before you act
Know what the connection can do.
Available operations depend on your deployment, plan, provider access and selected resources. A saved connection alone does not establish that every operation is ready.
Read the help guide →A few useful details.
Does connecting a profile enable automatic replies?
No. Preparing a reply and sending it are separate steps. An authorised reviewer must approve the exact proposed response.
How do I get help with my Google Business Profile connection?
Inspect the connection status and the original work record first. Contact support@serse.ai with the work reference and error shown. Never send passwords, tokens or private connection credentials.
Let it start finding the work.
Connect your site, check source freshness and inspect the first supported opportunity.
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